(This is an actual memo)
Record Number: 0332357DA3
Device: 04MOUSE
Model: 1351a
Count: 12685
Publication Code: PC50
Date Created: 08/16/89 01:19pm
Date Last Altered: 05/23/90 10:42am
Author: Richard Landiner
Title: MOUSE BALLS NOW AVAILABLE AS REPLACEMENTS
If a mouse fails to operate, or should perform erratically, it may be in
need of ball replacement. Because of the delicate nature of this procedure,
replacement of mouse balls should be attempted by trained personnel only.
Before ordering, determine the type of mouse balls required by examining
the underside of each mouse. Domestic balls will be larger and harder than
foreign balls. Ball removal procedures differ, depending upon the
manufacturer of the mouse. Foreign balls can be replaced using the pop-off
method, and domestic balls by the twist-off method. Mouse balls are not
usually static sensitive, however, excessive handling can result in sudden
discharge.
Upon completion of ball replacement, the mouse may be used immediately.
It is recommended that each service technician has a pair of balls for
maintaining optimum customer satisfaction, and that any customer missing his
balls should suspect local personnel of removing these necessary functional
items.
Order Numbers: Domestic - M04-1351a.D
Foreign - M05-1351ab.F
